REFUND POLICY

We want you to love your DATENG FASHION purchase. If for any reason you are not completely satisfied, you may return eligible items within 30 days of the delivery date in accordance with this Refund Policy.

1. Return Eligibility

To be eligible for a return, items must be:

Unworn, unwashed, undamaged, and free of stains, odors, or signs of use;

Returned with all original tags attached and in the original packaging;

Returned within 30 days of the delivery date.

For hygiene reasons, the following items are non-returnable unless defective or damaged: underwear, lingerie, swimwear, socks, and other intimate apparel that have been worn.

Final sale items (as marked on the product page) are non-returnable and non-refundable.

2. How to Start a Return

To initiate a return, email us at Support@datengfashion.com with:

Your order number;

The item(s) you wish to return;

The reason for the return (optional but appreciated).

We will respond with return instructions and the return shipping address. Please do not send returns without first contacting us.

3. Return Shipping

Unless the item is defective or we sent you the wrong item, the customer is responsible for return shipping costs.

We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.

Return shipping costs are non-refundable.

4. Inspection and Refund Processing

Once we receive and inspect your return, we will notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days after we receive your return.

Original shipping costs are not refunded unless the return is due to our error or a defective item.

If a refund is approved but you do not see it within 10 business days, please check with your bank or payment provider, then contact us if you still have questions.